Downloading is simple: you log in with a username and password, then download what you want from FTP.
For streaming, you can:
Use an Android app that signs into FTP and streams directly, or
Use rclone on a PC and stream from your mounted remote.
We will help you with anything that involves connecting to and using our service.
This does not include teaching basic computer skills.
Internet speed and streaming limits
These are large files, with an average size of about 30 GB.
If you have a slow connection, especially under around 100 Mbps, streaming such large files can be difficult or not realistic in real time.
If you cannot stream smoothly at a low speed, that is a limitation of your connection. It is not a server problem.
When refunds may apply
Refunds are reviewed on a case by case basis.
Refunds are most likely when:
You were accidentally charged twice or billed incorrectly, or
We are unable to deliver the service on our end.
Because this is a digital service delivered immediately upon account activation, most subscriptions are considered fulfilled once access is granted.
If you believe there is a billing issue or error, please contact us directly before opening a dispute with your payment provider. This allows us to resolve the issue as quickly as possible.
By placing an order you confirm that you have read and understood this refund policy and the usage guide linked above.
